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About after-sales service Supports 7-day no-reason returns and 15-day exchanges that do not affect secondary sales Due to the buyer's personal subjective reasons, such as not liking the item or the material, the return and exchange shipping costs are borne by the buyer.The seller sent the wrong product, and there are issues with functionality and quality. The seller is responsible for the return and exchange shipping costs. Please count the items in the presence of the courier. If you find any shortage or missing items upon receipt, take photos of all products immediately and contact customer service for assistance. Regarding placing an order: Please provide detailed information about the delivery address, recipient's name, and phone number, especially the phone number, and try to keep it accessible.After the goods are shipped, if the buyer requests a change of address that requires redelivery, return, or is signed for at the wrong address, the resulting costs and losses shall be borne by the buyer. Regarding express delivery/logistics: Small items are shipped via Best Express by default; for large items, please discuss shipping logistics with customer service. The issue of speed has always been a concern for us. If you have urgent orders or are impatient to wait, please be cautious when placing your order. Climate issues can affect the speed of delivery. We cannot guarantee a specific time for receiving the product. You can inform our customer service team to check the shipment, and we will contact the courier to verify the transportation status and expedite the delivery. We hope that your understanding and support for us will not be affected by issues with delivery speed and the attitude of individual couriers, which could harm our relationship with you!