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DXQ MARKETING DXQMM1531296197261 BEGIN The colors are as shown in the picture; all products are photographed under natural light. What you see is the actual product. However, due to various reasons such as different monitors, the color in the picture may have a slight difference from the actual product. Please refer to the actual product.Packaging OPP individual packaging Product specifications grids length 5.7cm width 2.7cm Product weight 8g Material: Zinc Alloy Product Highlights High Quality Guarantee Factory Direct Sale Real Items Shine More Professionally Focusing on European and American Jewelry Company Sells on Multiple Platforms Including AliExpress, Alibaba International Station, eBay, Amazon, and Dunhuang Pre-Sale Notice Regarding Return and Exchange Issues For a pleasant cooperation, please check before signing for receipt. If there are major issues such as extensive damage, water intrusion, or being stepped on, please refuse to sign for the package! Many damages occur during the courier process.If the product received by the buyer has missing parts or quality issues that affect wearability, they need to contact the seller within 48 hours after signing for the goods and provide pictures of the defective items to customer service.We will provide you with a satisfactory response in the shortest possible time.We will not accept overdue orders, thank you for your cooperation! When returning or exchanging goods, please ensure that the packaging is intact and the accessories are undamaged. After negotiating with customer service, the return of goods should be sent back within 48 hours. When sending, please leave your name and ID with purchase records, a small note with your phone number in the package, and write the details of the goods in a list form for us to verify after receiving them. If you do not provide the above information and return the goods, we will not accept it. At your own risk. Please understand! The latest solution for returns and exchanges: Since this is wholesale with large shipment quantities, it's not possible to inspect every product with a magnifying glass for minor defects.Possible issues include incorrect product shipment, product quality problems, damaged packaging, crushed during delivery, and minor product defects.Online wholesale is not physical wholesale. If you are our local customer, the exchange process is very simple. You just need to go to our distribution warehouse and confirm the exchange. However, sending it back is different because there will be shipping costs.If you buy 10 products and one of them is defective, and this product doesn't even cost more than 10 yuan, we definitely cannot agree to send it back because it's our fault and we will cover the shipping cost. This is a must for an honest businessman. Please don't talk about how Taobao solves this issue; know that this is Alibaba where wholesale is done. A product on Taobao can be sold for several times its price, while we only add about 10%.How should I exchange defective products? What's the best way to do it? If there are only a few defective products, please accumulate them first and greet the online customer service, keeping a record. Once the defective products total over 100 yuan, please send them back at once, and we will cover the shipping cost.The product you returned will be shipped with other goods in your next order.We can directly reprocess or replace it.If you agree to these terms, please contact customer service and acknowledge this process.If you find it difficult to accept and just want to place an order once, please choose carefully or consider alternatives Because when you choose suppliers, we also choose customers. We are willing to choose long-term partners. Regarding Minor Defects The definition of quality issues is problems caused by errors in the production or assembly process of the product, resulting in the item being completely unwearable.The specific conditions include: severe rusting, breakage, large areas of discoloration and fading, missing diamonds, and lack of accessories that significantly affect wearability.However, it is inevitable that there will be some minor flaws in the jewelry.Although we conduct inspections before shipping, due to the varying levels of pickiness among each customer, it is impossible to achieve perfection in the eyes of every customer.If you are a picky customer, please avoid us! We do not offer returns or exchanges for items with minor flaws. Regarding the issue of fading As long as it's not made of real gold or silver, products made of other materials will fade.It just depends on the product's color retention time.The product color coating is gold or silver degrees.Plated products will change color when exposed to liquid, and may even oxidize in the air, leading to discoloration and aging.Especially in summer, people tend to sweat easily, and sweat is the most likely liquid to cause product fading.Please also ask all buyers to take good care of the jewelry. Regarding the issue of color difference Due to online sales, color difference issues are unavoidable.Various objective factors can cause color difference, such as cameras and monitors.We will do our best to make the color of the pictures look as similar as possible to the actual product.Customers requesting returns or exchanges due to color difference should bear the return shipping costs themselves. Regarding the maintenance of jewelry 1. When not in use, please store the jewelry in an airtight place, such as a jewelry box.This can prevent the surface from being oxidized by air. 2. Avoid contact with any liquids and chemicals. 3. Avoid violent collisions and wipe with a soft cloth 4. It is not advisable to wear during sports, bathing, or sleeping