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Please note that this product is a custom-made item, produced to order. Custom-made products do not support returns or exchanges for any reason. If you are unsure, you can order a sample first. If you have any concerns, please be cautious when ordering Purchase Instructions 1. The prices displayed online are retail prices. For customers who wish to purchase in large quantities or on a long-term basis, please contact customer service for discounted pricing. Thank you! 2. All of our jewelry series are made of natural stones, and all alloy components are environmentally friendly alloy components.If you need customization, we can professionally tailor it according to your requirements. Please contact customer service or call us for further details. 3. All products are photographed under natural lighting. Due to the influence of lighting, camera pixels, and monitor resolution on color differences, there may be slight color variations. Please confirm the color and style with customer service when making a purchase. The actual products in our store are the main reference. 4. The size of the pendant and the length of the chain are measured manually, with a slight error of 0.5-1mm for the pendant and 1-2cm for the chain. 5. All items in our store have been carefully inspected before shipment. If there are any minor flaws, we will inform you in advance. However, small glue marks or minor scratches that do not affect the wearability of the jewelry are unavoidable. Customers with very high standards should consider this carefully before making a purchase. 6. When the buyer signs for the package, please open it and inspect it in person. If the goods are incorrect or damaged, please refuse to accept them.If there are no quality issues, our store does not bear the responsibility for returns or refunds. 7. Our store supports online payment, Alipay payment, and bank transfer. About after-sales service When the buyer receives the goods, if they find any discrepancies or damage before signing for them, we will resend the damaged items, and the shipping cost will be borne by us. Regarding Shipping Orders paid on the same day will be shipped before 6 PM, and orders paid after 5 PM will be shipped the next day. If there is insufficient stock, the shipping time will be extended, and the shipment will be made within 7 days. Our store defaults to Yunda Express. For urgent orders, if you need SF Express, please contact customer service to cancel the shipping fee and then send via SF Express with payment upon delivery.