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All product prices in our store are excluding tax, and tax will be added when invoicing. Please consult customer service for details Our company defaults to using Fawcett Express, ZTO Express, and if you need other options, please contact us to change the shipping method. For heavy goods, we default to using YTO Express, Sino Express, or Best Express. 【Precautions】: 1.When charging for the first time, it must be fully charged before use. 2.When cleaning the item, please avoid washing it under the faucet; you should wipe it with a damp towel. 3. Do not use silicone-based lubricants as they can corrode silicone products.If you need to use lubricant, please use water-soluble type. [Product Photography] All product images on this website are taken from actual products. The product images you see on the website will be exactly the same as the items you receive after ordering. Color differences due to lighting factors during product photography are not included in this limitation. [Product Payment] Strongly recommend using Alipay for payment to make transactions safer and more convenient.Of course, you can also make transactions through bank transfer. [Product Inspection] Before shipping and packaging, our company will conduct individual tests to ensure 100% quality control, ensuring that you receive products of high quality.In case there are any quality issues, communicate with me promptly so that the problem can be resolved in the end. [Quality Issues] If there are obvious quality issues with the product before use and it has not been damaged by humans, please make sure to contact us within 24 hours for a return or exchange.We do not accept returns or exchanges for products that have been damaged or used. [Product Returns and Exchanges] We do not offer returns or exchanges if there are no quality issues after the product is sold. Please check all sizes clearly before purchasing. Please consider carefully before placing an order; exchanges are only for quality issues. Buyers must request returns or exchanges within 24 hours of receiving the product; after this period, no returns or exchanges will be accepted. Please do not use EMS for items requiring return or exchange, otherwise we will not be responsible for the shipping costs.We resend the goods within 3 business days after receiving them. [Warranty Regulations] Due to the special nature of sex toys (personal intimate products), we do not provide warranty for products that have been used.