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1. Are the quality of your company's products guaranteed? Answer: Quality is the foundation of a company's survival. We are very confident in the quality of our products, and if there are any quality issues, we offer a 15-day no-reason exchange guarantee! 2. I would like to know what the shipping cost is Answer: The shipping cost is the actual fee incurred based on the shipping method chosen by the customer. Generally, shipping is done via express delivery, and the shipping cost is calculated based on the actual weight of the goods and the distance of transportation. If the customer has special shipping requirements, we will try our best to accommodate them.Please rest assured that the company will not overcharge customers for shipping fees, and if it does, it will be refunded to you. 3. I want to order some Keda products. Do you have a price list? Could you send it to me? Answer: All prices are listed above. You can check them according to your actual needs or consult our customer service. 4. Are all the items shown in the pictures on your website in stock? Answer: Generally, we have them all, because we have a large number of wholesale customers, and occasionally there may be temporary shortages of certain products.In case of out-of-stock situations, the customer service representative will promptly notify you to exchange the item.If the customer does not agree to an exchange, the company will promptly refund the excess payment to you. 5. Are your products consistent with the pictures? Answer: The images are consistent with the actual products. The pictures have been reduced in size and are not very clear, but the products are more beautiful in person. 6. Are all the prices on the website your wholesale prices? Yes, the prices on the website are wholesale prices. You can apply to become our member, and members can enjoy member discounts based on accumulated spending and the number of orders placed. 7. How do you sell your products? Do you sell them directly online? Answer: You can place an order online, or by calling Mr. Wang. Click to enter the order process. 8. I have placed an order, when can it be shipped? Answer: Orders placed and paid for before 16:00 on the same day can be shipped normally, except for those using logistics. 9. How should I fill in the shipping fee section when placing an order? Answer: The shipping cost is generally automatically generated based on the weight of your goods and the delivery location. If there is a special case where the shipping cost is not generated, you can simply enter a number such as 1. After you place the order, the customer service representative will adjust the order amount based on the actual weight of the goods you purchased and the requested shipping method. Once the amount is adjusted, you can then proceed with payment. Kodao is a brand owned by Yongjia Kodao Trading Co., Ltd. Due to its stylish and elegant products, rich variety of themes, and guaranteed quality, it is highly praised and purchased by a large number of customers and friends. At the same time, Kodao Trading Co., Ltd. is also a professional export trading company.Thank you very much for your generous support. We not only provide you with high-quality products, but we will also wholeheartedly offer you excellent service!