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1. First cleaning of unpainted wooden products When using wooden products for the first time, we recommend soaking them in salt water for about 20 minutes, then washing them as usual! 2. How to make wooden products more shiny If you want to make the wood grain of wooden products more beautiful, you can wash and dry them after soaking in salt water, then lightly apply a layer of cooking oil 3. Issues to be Considered During Use Please note that you cannot use disinfection cabinets, microwaves, or any other high-temperature appliances. Do not place it near a heater or expose it to direct sunlight. 4. Regarding color difference Wood is a naturally occurring material, so there will inevitably be differences in color and texture. Unlike man-made materials, it cannot be perfectly uniform. Please be reminded not to expect it to be flawless. 5. Regarding Paint For edible wooden utensils, painting can reduce damage caused by friction, prevent bacterial growth and corrosion, extend the lifespan, and maintain the utensils' color and texture.This product is coated with natural eco-friendly plant-based paint. 6. Will wooden lacquerware break if dropped? It will break even if the wood falls.Especially the surface parts with thinner edges can be damaged if force is applied.So please be extra careful when using it. 9. Regarding After-Sales Service Wooden products inevitably have unavoidable features such as knots and irregular wood grain, and collisions are inevitable during transportation. If there is any damage, please contact us immediately upon receiving the goods. 10. Regarding transportation Our company generally uses Huitong, Zhongtong, Yunda, SF Express, etc. for shipping. Customers who require other couriers should inform us in advance. The shipping rates are based on the rates of the respective courier companies. Due to the weight of the product itself plus additional packaging, it is difficult to estimate the product's weight accurately. We adopt a method of refunding the excess and charging for the shortfall, and will never overcharge customers for shipping. Customers who have paid more than necessary are asked to contact us for a refund, and those who have paid less are asked to pay the difference. We hope for a pleasant cooperation with everyone.