Invoices can be issued, please contact customer service for invoice matters
Invoices can be issued, please contact customer service for invoice matters
Invoices can be issued, please contact customer service for invoice matters
Service details of our store
1: And delivery time:
(1) Our store defaults to using Yousu for domestic shipments, and offers cash on delivery for Taiwan, Hong Kong, and Macau. If you cannot reach or need to replace in remote areas, please consult customer service personnel
(2) Payment before 4pm on the same day is usually arranged to be sent out within 48 hours, except for holidays. If there are any special circumstances, we will notify you as soon as possible
2: Sign for and return/exchange process:
(1) Damage is inevitable during the process. Please consult and inspect the product upon receipt to confirm that there are no issues before signing for it. If any product is damaged due to transportation issues, please have the relevant transportation company issue a certificate stamped with the official seal and provide it to us, so that we can assist the customer in making a claim; We will not be held responsible for any damage or loss caused to the goods If there is a quality issue with the product, please provide timely feedback and take pictures. Our customer service staff will take the time to help you solve it.
(2) Our store is a store. If there are no quality issues with the received goods, we do not accept returns or exchanges. If there are quality issues with the goods, please take clear pictures. Our customer service staff will take time to help you solve the problem. For customers who need returns or exchanges, please protect the integrity of the product packaging, complete accessories or related information, and ensure that it does not affect the secondary sales of the product. If the returned product packaging is incomplete, the accessories or related information are incomplete; Unauthorized repair or modification; Not used and stored according to normal methods; We will not be responsible for returns or exchanges if the returned product is labeled or falsified; We do not accept payment upon delivery
3: Our store accepts products and printing. Please consult our customer service for specific details